FAQ
FAQs
Frequently Asked Questions
Got questions? We’ve got you covered. Below are answers to the most common
questions about our card cleaning, prep, and grading services.
From the time we receive your cards, it typically takes 1–2 weeks for us to clean, review, and prepare them for submission. Please note this is all dependent on how many cards you send (the more, the longer it takes), and how many cards we already have in queue when we receive yours. We have had an influx of submissions as of late so please be patient as we try to work through all orders in a timely fashion.
From there, we typically send submissions out to PSA and BGS every two weeks or so. Usually 2-3 subs a month. If you want your cards sent out ASAP after cleaning, please let us know that, and we will do our best to accommodate. Please note they may just go out by themselves, if that is requested. You would just be solely responsible for the shipping and insurance for your cards and the submission on it's own.
Once submitted, PSA Value Bulk service currently takes approximately 140-160 business days from start to finish. (Please note as of 6/2/26 PSA value and bulk levels have been put on pause)
Please note that turnaround times may vary depending on the selected service level and grading company.
The $12 service includes professional cleaning, expert prep, and a full card review. Grading submission is not included. (Repairs are additional.)
The $39 service includes cleaning, prep, review, and submission to PSA Value Bulk (Cards over $500 may cost more). BGS, SGC, and TAG are available upon request. Turnaround time is approximately 140-160 business days.
**Please note as of 6/2/26 PSA value and bulk levels have been put on pause**
Cards valued over $500 will be priced accordingly. Please note PSA has about 5 or 6 different service levels based on the value of your card and how fast you want to get them back. Please contact us directly for high-value cards so we can provide you with a custom quote based on the specific card and its estimated value.
Yes, we will crack all current slabs for $5 per (except for TAG slabs - too messy)
Great question! So to be completely transparent, we do not keep track of grade rate percentages.
Short answer as to why, we don't always send cards that are perfect!
Please note that grading (especially with PSA) is a very subjective process. It is all done with humans (minus TAG). One grader may see an imperfection and grade tougher or more lenient than the next. An allowance may be made for a slight printing imperfection. So a card that may not be perfect or may have an imperfection may still gem and customers want to send anyways. Sometimes those go in our favor and sometimes they do not. The key point to remember is that the graders reserve the right, based on the strength or weakness of eye appeal, to make a judgment call on the grade of a particular card.
My job is to point out any imperfections ahead of time, potentially try to fix those issues, and then we can decide from there if it is worth grading or not. We will always give you our opinion of what we "think" a card will get and why.
Many customers still decide to send "imperfect" cards for the chance at a 10 or maybe just to get it in a slab and protected.
After submitting a new form on our website, you will get a confirmation via email. Please note if you do not see it in your inbox, check your spam folder, as sometimes it goes there for the first time.
The confirmation email will have shipping instructions along with our address of where to send your cards to. You are more than welcome to at that point to get your cards packaged up and send them in.
If you are a new customer, we will also shoot you a text message so you have our number for communication and to see if you have any additional questions. If you a repeat customer and require no additional information you are welcome to send right after submitting the form.
If you have any questions before sending, please wait for our text or reach out on social media prior to sending. We want to make sure you are 100% satisfied and informed before sending your cards to us!
From there, we will get your cards, get you in our queue, and reach out as we get closer to your cards to schedule some time to work on them live together, if you wish to watch along with us.
Sour Sports Cards is not responsible for packages that are lost, stolen, or damaged while in the possession of a shipping carrier, PSA, SGC, or any other third-party grading company.
All shipments sent by Sour Sports Cards to grading companies, as well as shipments being returned to Sour Sports Cards by the grading companies, are fully insured. In the unlikely event that a covered shipment is lost or damaged, reimbursement will be based on the documented raw value of the affected card(s), subject to the applicable insurance coverage and claim approval.
Customers are responsible for selecting and purchasing insurance for shipments sent to Sour Sports Cards and for return shipments from Sour Sports Cards to the customer. We strongly recommend purchasing adequate insurance coverage to protect the full value of your cards while in transit.
By submitting cards to Sour Sports Cards, you acknowledge and accept these shipping and insurance terms.
Sour Sports Cards takes every reasonable precaution when cleaning, preparing, or working on your cards. However, due to the delicate nature and varying condition of trading cards, there is always an inherent risk of damage during the cleaning, preparation, or repair process.
Sour Sports Cards is not responsible for damage that may occur while performing these services. By submitting your cards to Sour Sports Cards, you acknowledge and accept these risks and authorize us to perform the requested services.
Yes! We often service cards live on our TikTok channel (@soursportscards). If you'd like to watch us work on your cards specifically, please let us know when you submit them and we'll do our best to try to schedule a live session for your cards.
Please note if a scheduled time cannot be secured or decided on, SSC holds the right to work on your cards as time permits. This allows us to stay on schedule and get your cards done in a timely manner. If that ends up being the case, SSC will make notes on your cards' condition and recommendation and partner with you to review and evaluate.
We currently accept PayPal and Venmo. Cash App and Zelle upon special request. Payment is typically due once you receive a formal invoice from us, which usually happens when go out to grading.
If payment not made within 30 days, your cards are forfeited and will be sold to cover your balance.
Ready to level up your collection?
Fill out our submission form below. We will reach out with more information once reviewed.
- Pro Tip: We are transitioning to Monday.com Workforms soon for better order tracking and automated email confirmations!